App / Live
Deposit with Nagad, Rocket or Upay and move straight into the lobby — slots from JDB and Pragmatic Play, live dealer tables, and cricket sportsbook markets all available where local law and eligible regions allow.
When you open your 99qx account, the dashboard brings your wallet balance, recent transaction records, and active session together on one screen. Your deposit history is listed by date and method — Nagad entries carry the reference number sent to your mobile at the time, so you can cross-check withou
The 99qx lobby organises game content into three main rails: slots from studios including JDB, Habanero, CQ9, Pragmatic Play and Microgaming; live dealer tables; and a sportsbook where cricket markets — IPL, BPL and international fixtures — sit at the front of the card. Open the lobby from any section of the site to browse what is available in your region.
The 99qx lobby carries content from JDB, Habanero, CQ9, Pragmatic Play, Microgaming. To check the studio, rules or features of one specific game, open that game card or the published information panel.
Review current account information after signing in.
We support four Bangladesh mobile wallet methods for account deposits and withdrawals: bKash, Nagad, Rocket and Upay. To deposit, open the cashier tab from your account menu, select your preferred wallet, enter the amount, and follow the fields shown — each method displays the account number to send to, and you confirm the transaction on yo
Send from your bKash wallet to the account number shown in the cashier. The reference number in your bKash transaction history is what support needs if you ever need to trace a deposit or withdrawal. Keep it saved until the balance reflects.
Nagad deposits and withdrawals are processed through the cashier tab. Select Nagad, enter your amount within the limits displayed, and confirm on your Nagad app. The transaction reference from your Nagad app is your trace ID if any delay occurs.
Use the Rocket option in the cashier to deposit or withdraw. The mobile number linked to your Rocket account must match the one registered on your 99qx profile. Mismatched numbers are the most common reason a Rocket withdrawal requires manual review.
Upay is available as both a deposit and withdrawal method. Select Upay in the cashier, follow the displayed fields, and confirm within your Upay app. If the Upay gateway shows a timeout, wait for an SMS confirmation before attempting again to avoid a duplicate submission.
99qx runs fully inside a mobile browser — no download required and no app store approval needed to get started. Open the site address in Chrome or any standard Android browser, and the layout switches automatically to the mobile view: the game rail scrolls horizontally, the cashier
No app download or installation is needed. Open 99qx in your standard Android browser — Chrome works well — and the full account, lobby and cashier are available immediately. The mobile layout adjusts automatically to your screen size and keeps navigation within thumb reach throughout.
bKash, Nagad, Rocket and Upay all work through the mobile cashier. The deposit and withdrawal flow is designed around the mobile wallet confirmation step, so you move between your wallet app and the 99qx cashier without losing your session or position in the payment flow.
Closing the browser and returning does not usually require a full login again on a saved device. Your lobby position, game history, and account balance reload on re-entry. If you are prompted to log in again, your credentials remain unchanged — this is a standard session timeout, not an account issue.
Live dealer streams from Pragmatic Play and Microgaming load inside the mobile browser without a separate video player. A 4G connection handles standard quality comfortably. The table UI — chip selector, bet placement, timer — is resized for touch input so nothing requires a precise tap on a small target.
99qx runs fully inside a mobile browser — no download required and no app store approval needed to get started. Open the site address in Chrome or any standard Android browser, and the layout switches automatically to the mobile view: the game rail scrolls horizontally, the cashier
No app download or installation is needed. Open 99qx in your standard Android browser — Chrome works well — and the full account, lobby and cashier are available immediately. The mobile layout adjusts automatically to your screen size and keeps navigation within thumb reach throughout.
bKash, Nagad, Rocket and Upay all work through the mobile cashier. The deposit and withdrawal flow is designed around the mobile wallet confirmation step, so you move between your wallet app and the 99qx cashier without losing your session or position in the payment flow.
Closing the browser and returning does not usually require a full login again on a saved device. Your lobby position, game history, and account balance reload on re-entry. If you are prompted to log in again, your credentials remain unchanged — this is a standard session timeout, not an account issue.
Live dealer streams from Pragmatic Play and Microgaming load inside the mobile browser without a separate video player. A 4G connection handles standard quality comfortably. The table UI — chip selector, bet placement, timer — is resized for touch input so nothing requires a precise tap on a small target.
Slot Frenzy and Crash Velocity represent two different pacing styles in the 99qx slot catalogue. Slot Frenzy is a multi-line slot format where each spin resolves with a standard payline outcome; RTP and feature details are shown on the game card when the studio supplies them, and we display only what is published there.
Slot Frenzy and Crash Velocity represent two different pacing styles in the 99qx slot catalogue.
Slot Frenzy is a multi-line slot format where each spin resolves with a standard payline outcome; RTP and feature details are shown on the game card when the studio supplies them, and we display only what is published there.
Crash Velocity is a crash-format game where the multiplier climbs from the start of each round and you choose when to collect — the round ends when the curve breaks, and any uncollected position at that point does not pay out.
Creating an account on 99qx follows a short, linear process that you can complete entirely from a mobile browser. Step one: open the registration page from the main navigation and fill in your mobile number, a password, and the basic details shown on the form — every field is labelled and the form validates each entry before letting you move forward.
Open the registration page, fill in your mobile number, a password, and the required personal details. Each field is labelled and the form checks the format before submission, so errors are flagged before you move to the next step rather than at the end.
An SMS verification code is sent to the mobile number you registered. Enter it on the confirmation screen within the displayed time limit. This step confirms your number is active and links it to your account for wallet withdrawals later.
Open the cashier from your account menu, pick a wallet method — bKash, Nagad, Rocket or Upay — and follow the fields shown. Confirm the transfer in your wallet app. Your account balance reflects the deposit once the reference is matched.
With your balance confirmed, open the lobby from the bottom navigation. The game rail shows slots, live casino tables and sports markets. Select a title or market to begin. The lobby retains your position so returning after a top-up is seamless.
Support is available through three routes visible on every page of the site. The in-page live chat icon appears at the bottom right of the screen in both the lobby and the account area — opening it connects you to an agent without leaving your current session, which is the fastest route when your query is about a specific transaction or account state.
The live chat icon sits at the bottom right of every page. Opening it starts a session with an agent without navigating away from your current account view. For payment queries, have your wallet reference number ready at the start — it is the fastest way for the agent to locate your transaction record and give you a direct answer.
The Help section under your account menu has a contact form for non-urgent queries. Describe the issue, include your transaction reference if it is payment-related, and submit. The reply goes to the email address registered on your account. Use this route for account document reviews or queries that do not need an immediate response.
The Help section and FAQ page cover account setup, wallet method questions, withdrawal status, game access, and common error messages. Checking there before opening a chat often resolves the issue in under a minute. The FAQ answers are written for Bangladesh account holders and reference bKash, Nagad, Rocket and Upay processes specifically.
Account security and control are built into the 99qx member area rather than kept behind a support request. Your password can be updated at any time from the profile tab without contacting the team — enter your current password, set the new one, and confirm.
Update your password, contact number and notification preferences from the profile settings tab without raising a support request. Each change that affects account security triggers a confirmation step — a verification code to your registered mobile — so changes you did not initiate are flagged to you immediately via SMS.
Your last ten login sessions are recorded in the account dashboard with date, approximate device type, and session close method. Reviewing this periodically is a straightforward way to confirm no unrecognised access has occurred. If a session looks unfamiliar, update your password and contact support in the same step.
Every deposit and withdrawal is logged in the History tab with a date stamp, wallet method, amount and current status. The reference number for each wallet transaction is stored here, making it simple to locate a specific entry when you need to share it with support or cross-check against your Nagad or Rocket statement.
Access to games, markets and payment processing on 99qx depends on your local law and the eligible regions configured for your account. The terms page sets out the conditions in full. If your region or account status changes, the platform applies the updated eligibility rules automatically — you can see the current state of your account access from the account overview page.
These questions come from Bangladesh account holders asking about deposits, withdrawals, account access and game eligibility. If your question is not covered here, the support team is reachable through live chat or the contact form in the Help section.
Open the cashier tab from your account menu and select Nagad from the payment method list. The cashier displays the account number to send to and the minimum and maximum amounts for the current transaction. Enter your deposit amount, confirm in your Nagad app using your usual PIN, and return to the 99qx cashier page.
A pending status means the withdrawal request has been received and is in the processing queue. The cashier screen shows an estimated status update window — check that first. The most common reason a Rocket withdrawal requires additional review is a mismatch between the mobile number on your Rocket account and the number registered on your 99qx profile.
Yes. Go to Profile Settings from your account menu and locate the contact number field. Entering a new number triggers an SMS verification to the new number before the change is saved. This step is there to confirm the new number belongs to you.
RTP information is shown on the individual game card inside the lobby when the studio that made the game publishes that figure. Open the game, look for an information or details tab on the game screen, and read what is displayed there. If no RTP is shown, the studio has not published it in the integration and we do not supply an estimate.
Open the promo board section from the left navigation panel in your signed-in account area. Any offer currently active for your account is listed there with its eligible games or categories and release conditions. If the board is empty, no offer is currently attached to your account.
Yes. The site is fully accessible through a standard mobile browser — Chrome on Android works without any additional setup. The lobby, cashier, live chat and account settings all function in the browser session. No download or app store installation is required.
First check your bKash transaction history to confirm the transfer completed and note the reference number. Then check the Transaction History tab in your 99qx account to see if the deposit is listed with a pending status. If it does not appear there within the window shown on the cashier confirmation screen, open the live chat and share the bKash reference number.
Local lobby check
99qx brings live casino tables, slot rooms and sportsbook markets together with Nagad, Rocket and Upay for supported Bangladesh regions
Access MOBILE GUIDE99qx lets you reach your account, check game lobbies and contact support through your mobile browser. Access depends on local law and eligible regions
Access PAYMENT GUIDE99qx banking covers deposits via Nagad, Rocket and Upay, withdrawal tracking, account verification steps and support routes for Bangladesh
Access PLAYER GUIDE99qx glossary covers RTP, house edge, KYC, Asian handicap, wallet terms and more — plain definitions for Bangladesh players managing accounts and bets
AccessThese questions cover game access, account setup and wallet processes for Bangladesh account holders. Use the Help section or live chat for anything not answered here.
Read FAQ →The slot and live casino content comes from five studios: JDB, Habanero, CQ9, Pragmatic Play and Microgaming. You can browse by studio using the provider filter strip above the game grid in the lobby. RTP and game mechanics are shown on individual game cards where the studio publishes that information.
Yes. The sportsbook section of the lobby includes cricket markets, with IPL, BPL and international fixtures covered when available. Cricket markets appear at the front of the sports card because it is the category our Bangladesh account holders follow most. Access to sportsbook markets depends on your local law and the eligible-region settings on your account.
Slot Frenzy is a standard multi-line slot where each spin resolves against a payline outcome. Crash Velocity is a crash-format game where a multiplier climbs from the start of each round and you decide when to collect before the round ends.
Three routes are available. Live chat is accessible from the icon at the bottom right of any page and is the fastest option for active payment or account queries. The contact form in the Help section under your account menu handles non-urgent queries and responds to your registered email.
Yes, Upay is available as a withdrawal method alongside bKash, Nagad and Rocket. Open the cashier, select the withdrawal tab, choose Upay, and enter your amount within the limits displayed. Confirm in your Upay app.
On most devices, returning to the site after closing the browser restores your session without requiring a full login, provided you return within the standard session window. If you are prompted to log in again, this is a normal session timeout and your account and balance are unaffected — enter your credentials as usual.
All deposits and withdrawals are logged in the History tab inside your account. Each entry shows the date, wallet method used, amount and current status. The wallet reference number for each transaction is stored here as well.
Access may be available only where local law permits.
